About Us
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Operational Management for Founders and Executives
Leaders rely on Goldstone Virtual Partners to help manage priorities, communication, and the operational work that keeps their business moving.
nahema@goldstonevirtualpartners.com
(347) 661-7774
Meet Nahema Washington
Most executives do not struggle with ideas. They struggle with time, follow-through, and the growing list of things that need to happen behind the scenes to keep a business running.
That is where Nahema Washington comes in.
With more than ten years of experience supporting executives, founders, and growing organizations, Nahema helps leaders manage the operational work that often slows them down.
Before launching Goldstone Virtual Partners, she built her career inside fast-paced corporate environments where accuracy, discretion, and follow-through mattered every single day. Calendars were full. Decisions moved quickly. Expectations were high.
That experience shaped how she works today.
Clients trust Nahema to handle the details that keep business moving. This includes managing complex calendars, coordinating communication between teams, organizing projects, and building the systems that allow leaders to stay focused on the bigger picture.
Message from Nahema:
At a certain point in business, the operational workload starts to grow faster than your time allows. Calendar overload, increase in communication, and don't forget about the follow-ups and details that need attention.
That is where I come in.
I work with founders and executives who need someone they can trust to manage the day-to-day operational work that keeps their business running smoothly so they can stay focused on leading it.
Many clients come to her when they feel stretched thin.
Their inbox has become overwhelming.
Important tasks keep getting delayed.
Projects move forward but without structure or clear follow-through.
Nahema steps in to bring order, consistency, and calm to the day-to-day operations of a business.
Her clients often say the same thing after working together.
Things finally start moving again.
Instead of chasing emails, juggling tasks, and remembering every small detail, leaders can focus on the work that only they can do.
At Goldstone Virtual Partners, the goal is simple.
Help busy professionals run their business with more ease, better communication, and dependable execution behind the scenes.
What We Offer
We provide streamlined executive support and behind-the-scenes content strategy to help you focus on what matters most.
Executive Operations Support
Operational and administrative coordination for executives who need a trusted professional helping manage communication, priorities, and the flow of work across their organization..
Business Operations Management
Hands-on operational support for businesses that need help managing projects, internal coordination, and day-to-day execution.
This work often includes supporting new initiatives, organizing internal processes, assisting with hiring preparation, and helping leadership move key priorities forward..
Fractional Chief of Staff
Operational leadership support for founders and executives who need help managing priorities, coordinating teams, and ensuring important initiatives continue moving forward.
This role includes leading meetings, tracking decisions, supporting major projects, and helping leadership maintain momentum across the business.
DFY Business Launch for Aspiring Virtual Assistants
A done-for-you business setup for individuals who want to start their own virtual assistant business with the right foundation in place.
Through the DIFY program, we help aspiring VAs choose a niche, establish their brand, set up essential business tools, and create the systems needed to begin working with clients.
Your Support, Your Way
Goldstone Virtual Partners offers several levels of executive and operational partnership depending on the needs of your business.
Some clients need dependable support managing day-to-day priorities and administrative coordination. Others need deeper operational leadership to help organize projects, manage communication, and move initiatives forward.
Each service level is designed to give founders and executives the structure, follow-through, and operational support needed to keep their business moving.
Whether you need consistent operational support or a more hands-on leadership partnership, there is an option designed to meet you where you are.
Explore the available service levels and pricing on the next page.
Executive Operations Support – $1500/month
Foundational Admin Support for Focused Founders
Operational and administrative coordination for founders and executives who need reliable help managing priorities, communication, and day-to-day responsibilities.
Business Operations Management – $3000/month
Streamlined Systems + Strategic Visibility
Hands-on operational management for growing businesses that need help coordinating projects, systems, and internal workflows.
Executive Operations Partner – $4000/month
Executive-Level Partnership & Strategic Execution
A deeper partnership for executives who need consistent operational leadership, project coordination, and support managing communication and initiatives across the business.
Virtual Assistant Business Launch (Done-For-You)
$5000 One-Time
A fully done-for-you business build for individuals who are ready to launch their virtual assistant business with the structure, systems, and tools already in place.
Over the course of ten weeks, your business is built from the ground up so you can begin working with clients confidently and professionally from day one.
What’s Included
• 1:1 strategy session to define your niche, services, and ideal client
• Business name development and positioning
• Fully built website via Gamma (3–5 pages)
• Branded social media setup (Instagram, LinkedIn, Facebook)
Complete HoneyBook system setup, including:
  • Client inquiry and onboarding workflow
  • Proposal, contract, and invoice templates
  • Automated emails and follow-ups
  • Client experience design from inquiry to payment
• Five branded templates (proposal, welcome guide, invoice, and more)
• Tool setup including Asana or Monday, Zoom, email, and Calendly
• Branded Virtual Assistant Business Checklist (PDF)
• Personalized Loom walkthrough of your full system
• 14-day post-delivery support for questions and guidance
• 90-minute post-launch check-in session
Platform Requirement
All client systems are built within HoneyBook to ensure a seamless client experience, contract management, and payment processing.
Clients are responsible for maintaining their HoneyBook subscription.
The Goal
By the end of this process, you will have a fully operational virtual assistant business, including:
  • A professional brand presence
  • A structured client workflow
  • The ability to send proposals, contracts, and invoices
  • A system that allows you to book and get paid with ease
Fractional Chief of Staff (Remote)
$5,000/month
Remote Engagement | Limited Availability
Operational leadership support for founders and executives who need a trusted partner helping translate ideas into organized execution.
As a Fractional Chief of Staff, I work alongside founders to help manage priorities, coordinate initiatives, and ensure the right conversations and decisions move forward efficiently.
This role is designed for leaders who are building quickly and need someone helping keep operations, communication, and strategic initiatives aligned.
What This Looks Like
Founder Operations Support
Helping ensure the day-to-day flow of the business supports your larger vision.
• coordinating priorities across projects and initiatives
• ensuring key decisions and action items move forward
• helping founders stay focused on high-value work
Strategic Initiative Coordination
Turning ideas and discussions into organized execution.
• tracking major initiatives and deliverables
• supporting cross-project communication
• maintaining visibility into what’s moving and what needs attention
Executive Support
Operational partnership at the leadership level.
• calendar and meeting optimization
• preparing for key conversations and meetings
• managing follow-ups and communication threads
Organizational Support
Helping founders maintain clarity as the company grows.
• identifying operational gaps
• organizing workflows and processes
• helping maintain momentum across teams and collaborators
Engagement Structure
A Fractional Chief of Staff engagement is designed to create meaningful momentum and operational stability.
Minimum commitment: 6 months
This allows time for:
• onboarding and understanding the business
• implementing operational improvements
• supporting key initiatives through execution
After the initial term, engagements may continue month-to-month based on need and availability.
Ideal For
This service works best for:
• founders leading growing companies
• executives managing multiple initiatives
• leaders who need operational partnership without hiring a full-time Chief of Staff
Next Step
If you’re interested in exploring whether this partnership makes sense for your organization, you can schedule a consultation below..
Fractional Chief of Staff (Hybrid with In-Person Support)
$6,500/month
Hybrid Engagement | NYC-Based | Limited Availability
A high-touch operational partnership designed for founders and executives who need both remote coordination and in-person support while managing complex projects, teams, events, or public-facing work.
In this role, I work closely with leaders to help organize priorities, coordinate initiatives, and ensure important decisions and conversations move forward with clarity and momentum.
This level of support is especially valuable for executives who are balancing strategic leadership with high levels of visibility, partnerships, or event-driven work.
What This Looks Like
Executive Operations Partnership
• coordinating priorities across initiatives and projects
• ensuring key decisions and action items move forward
• helping executives maintain focus on high-value leadership work
Strategic Initiative Support
• tracking major initiatives and deliverables
• supporting cross-project coordination
• helping ensure momentum across teams, partners, or collaborators
Executive Support
• calendar and meeting optimization
• preparing for key meetings, travel, and events
• managing communication threads and follow-ups
In-Person Support (NYC)
• attending select meetings or events when needed
• supporting leadership coordination during high-impact moments
• assisting with operational logistics for speaking engagements, launches, or executive gatherings
Engagement Structure
Because this partnership includes in-person support, scheduling coordination, and deeper operational integration, a minimum commitment of 6 months is required.
This timeframe allows for:
• thoughtful onboarding
• operational alignment
• meaningful progress across initiatives
Billing is processed monthly. After the initial term, engagements may continue month-to-month or renew on a quarterly basis depending on availability.
Ideal For
This partnership is best suited for:
• founders leading growing organizations
• executives managing multiple initiatives and partnerships
• leaders who need both strategic coordination and trusted in-person support
Next Step
If you're interested in exploring whether this partnership is the right fit, you can schedule a consultation below.
Frequently Asked Questions
What’s the difference between the $5,000 and $6,500 package?
The $5,000/month Strategic Partner package is a fully remote Fractional Chief of Staff engagement. It is designed for leaders who want high-level operational support, communication coordination, and leadership assistance delivered virtually.
The $6,500/month VIP Executive Partner package includes everything in the Strategic Partner tier, plus one in-person support day each week (up to four days per month). This option works well for Atlanta-based leaders who benefit from in-person assistance during events, content days, team meetings, or operational planning sessions..
I’m not based in NYC. Can I still book the $6,500 VIP package?
In-person support is currently available within the New York metro area.
If you are located outside New York, the Strategic Partner package provides the same operational and leadership support through a fully remote engagement.
Travel accommodations may be considered for select projects at an additional cost.
What kind of things happen during an in-person support day?
IIn-person support days are focused work sessions designed to help move important initiatives forward.
These sessions may include:
  • Event coordination and logistics
  • Guest or stakeholder coordination
  • Strategy meetings or team facilitation
  • Content production days
  • Client experience support
Each session is scheduled in advance and capped at five hours to ensure focused, high-impact work..
Do you work with more than one client at a time?
Yes. Goldstone Virtual Partners works with a select number of clients at any given time to ensure quality and consistency.
Each client receives clearly defined communication windows, dedicated project time, and structured deliverables.
VIP Executive Partner clients receive priority scheduling and faster turnaround times.
Do you replace an internal assistant or operations manager?
No. Goldstone Virtual Partners works alongside leadership teams and existing staff when needed.
Many clients use our services to strengthen operations, coordinate projects, or provide executive support that complements their internal team.
What if I’m not sure which package is right for me?
The best place to start is a discovery call.
During the call we review your current priorities, operational challenges, and the level of support you need. From there we can determine which engagement option is the best fit for your goals and workflow..
Onboarding
Every engagement with Goldstone Virtual Partners begins with a structured onboarding process designed to help us understand your priorities and begin working efficiently.
Our goal during onboarding is simple. We gather the information needed to support you effectively so work can begin with clear direction and expectations.
Here is what the onboarding process typically includes:
1
Welcome Packet
After signing your agreement, you will receive a welcome packet that outlines how we will work together, communication guidelines, and what to expect during your first few weeks of service.
2
Client Intake Form
Before our kickoff call, you will complete a detailed intake form covering your current priorities, tools, workflows, and communication preferences. This helps us understand your business and begin organizing the work ahead..
3
Kickoff Call
During our kickoff call we review your intake responses, discuss your current priorities, and identify the most important tasks and projects to begin working on first.
This conversation helps establish a clear starting point for our work together..
4
Initial Workplan
Within the first week of onboarding, you will receive a short work plan outlining the first priorities we will focus on together. This may include administrative coordination, project organization, or operational tasks depending on your service level..
5
Task Management Setup
If your engagement includes project coordination or operations support, we will organize tasks using your preferred tool such as Asana, Trello, or ClickUp so progress can be tracked clearly..
6
Documentation and Process Support
For clients using Trainual or internal documentation systems, we assist with organizing standard operating procedures, internal resources, and workflow documentation as needed..
In short: Our goal is to make delegation simple so you can stay focused on leading your business..
What Our Clients Say
Danielle C., Executive Director, Nonprofit Organization
"Before working with Nahema, I constantly felt like I was behind on everything. Within the first week, my calendar, inbox, and priorities were finally under control. I could focus on leading my organization instead of chasing tasks all day."
Brian J., CEO, Consulting Firm
"I thought I was hiring administrative help, but what I really gained was someone who could keep things moving. Nahema helps turn ideas into actual progress and makes sure nothing important gets lost in the shuffle."
James R, Vice President, Technology Company
"I didn’t realize how many small operational details were slowing me down until Nahema stepped in. Communication improved, projects started moving faster, and I no longer felt like everything depended on me remembering every little thing."
Ready for Clients: A Virtual Assistant Toolkit
A practical toolkit designed to help aspiring virtual assistants begin working with clients using simple, professional templates.
These resources are based on the tools and documents used inside real client engagements, giving new VAs a starting point for presenting their services clearly and professionally..
What’s Inside
  1. Client Intake Form
  1. Onboarding Checklist
  1. Service List & Pricing Guide
  1. Virtual Assistant Contract Template
  1. Welcome Packet
  1. Canva Invoice Template
Why It Helps
Starting a virtual assistant business often means figuring out how to present your services and communicate with clients.
This toolkit gives you ready-to-use templates so you can start working with clients without having to build everything from scratch.
Companies We've Supported
We've had the privilege of supporting respected organizations across healthcare, education, real estate development, and global pharmaceuticals. Our background spans Fortune 500 companies and mission-driven institutions.
Fashion Institute of Technology
Providing administrative excellence to one of the world's premier fashion education institutions.
Eli Lilly and Company
Supporting executive operations within this global pharmaceutical leader.
Memorial Sloan Kettering
Delivering administrative support to one of the world's premier cancer treatment centers.
The Mount Sinai Hospital
Providing operational excellence to this internationally renowned medical institution.
L&M Development Partners
Provided executive-level administrative support and cross-department coordination to help advance affordable housing initiatives.
All Home
Supported the CEO with strategic calendar management, stakeholder communication, and operational efficiency across cross-sector partnerships.
Discretion and trust are core values at Goldstone Virtual Partners.
Let’s Talk
If you’re looking for dependable operational support or a trusted partner to help manage the moving parts of your business, Goldstone Virtual Partners is here to help.
The first step is a short discovery call where we can discuss your current priorities and determine the level of support that makes the most sense.